Company Update 07/05/2020
We continue to be committed to meeting our customers' needs by providing a safe yet, first-class service during these challenging times.
Aligned with Government and industry body recommendations the Group has implemented enhanced health and safety practices across our sites to limit the spread of COVID-19.
These measures combined with the classification of construction as a permitted activity have facilitated a phased recommencement of work on our sites from May 18th.
We have created new ways to view our properties to ensure your safety and comfort throughout the viewing process. We are now facilitating Private Appointments, Virtual Viewings and Smart Viewings on selected developments.
One of our agents will take you through a live one-to-one virtual tour of the property using the latest Matterport technology. You can walk through the house, view house types and site maps all from the comfort of your home. You will also have the opportunity of viewing the floor plans of specific house types asking any questions you may have in real time. The exclusivity of this viewing experience makes this a unique and innovative way of viewing a Glenveagh property.
Viewing By Private Appointment
Our agents are facilitating private appointments at our show houses on site. Appointments will be carried out under Covid-19 guidelines to ensure the safety of our customers and agents. The guidelines can be viewed below in detail with the health and safety of our customers and agents alike of paramount importance. Showhouses will be sanitized after each viewing along with social distancing protocols in place.
Glenveagh Smart Viewing
Glenveagh Smart viewings combine the latest in Smart Home technology and video conferencing, allowing our customers the benefit of a show house walk through whilst connecting with a dedicated agent via video conferencing, live from the show house. Site maps, house-type drawings and digital brochures are providing a new digital experience and ensuring our homes can be viewed in a safe and comfortable manner. Showhouses will be sanitized after each viewing along with social distancing protocols in place. We are piloting this on our Taylor Hill development and will expand across other developments subject to demand.
Reflective of our continued support of the Group’s wider stakeholders, we continue to make significant payments to support our subcontractor and supplier network who are also dealing with this challenging environment. Where necessary we will continue to support the Group’s subcontractor network as we commence a phased return to work on site.
From May 18th construction commenced on a number of our sites and will resume on approximately 80% of the Group's locations with activity focused on completing units which are signed or reserved and are capable of completion within a short timeframe.
The safety of our employees, our sub-contractors and our customers are foremost in our mind at this time. We fully support the unprecedented steps which the Government has taken to protect public health and to limit the spread of COVID-19. From a business perspective, while we are likely to experience a challenging near-term environment, our strong balance sheet and customer profile (balanced across private, state and institutional buyers) leaves Glenveagh in the strongest possible position to deal with whatever eventualities are to come.
07 May 2020
Despite the measures implemented by the Group, Glenveagh's ability to achieve its 2020 delivery targets will be dependent on how long the advised restrictions remain in place. As a result, the Group has suspended all existing FY20 guidance until both the severity and duration of the COVID-19 impact becomes clearer.