Glenveagh Properties plc and its subsidiaries, (together “Glenveagh”, “the Group”, “us”, “we” or “our”), is the Data Controller, operate Glenveagh websites, and has created this privacy notice to demonstrate our firm commitment to privacy and it sets out how we collect and use personal data on our websites.
The purposes of our websites are to advertise and provide you with information on our current developments, job opportunities and investor information. We also use our websites in order to provide you with a platform or way of registering your interest in a particular development and to enable you to contact us with any queries that you may have.
By using our website and/or registering your interest, you agree to the terms of this policy and we may collect and process your personal data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation 2016/679 (GDPR) and the e-Privacy Regulations where amended (the “Applicable Law”). We have explained below what type of personal data we are likely to obtain from you, how we will use that personal data and the legal basis that we rely on in processing your personal data. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you have any queries in relation to this data protection notice, or if you have any concerns as to how your data is processed, please contact us at the contact information.
If you are a shareholder, please see our Shareholders Privacy Notice.
If you are an employment candidate, please see our Employment Candidate Privacy Notice.
“Personal data” means any information about an individual from which that person can be identified.
We collect different categories of personal data about you depending on the nature of our relationship with you and the purposes for which such information is necessary in the context of our relationship. For example, we collect personal data from you when you access our websites and use any of our website platforms for any purpose, including to register your interest in one of our developments, participate in a survey or register to attend one of our events. The categories of personal data we collect from you in each of these instances are set out below.
Like most websites, when you access our website, your device’s browser provides us with information such as your IP address, browser type, access times and referring URL which is collected and used to compile statistical data. This information may be used to help us to improve our website and the services we offer.
Most of the other personal data that we obtain from you, for example your name, email address, telephone number, buyer type, financial status (e.g. mortgage approved) or age group is obtained when you sign up for email alerts or register your interest in a particular development through our website.
When you register your interest in a development
When you register your interest in a development, the personal data that we obtain from you includes your name, email address, telephone number, type of property you are interested in, buyer type (e.g. first-time buyer), mortgage status (e.g. mortgage approved), price range, and marketing preference.
If you register your interest in one of our developments or make any enquiry with us (directly, on our website or through an estate agent), we use the information you supply to
When you wish to receive contact information for mortgage providers in the Irish market
When you submit the ‘Register Your Interest’ form to us, you will be asked for your consent to receive contact information for mortgage providers in the Irish market. This means you will be provided with direct links to contact points for Irish mortgage providers should you wish to contact them directly.
When you choose to participate in a Glenveagh survey
When you choose to participate in a survey, such as our social value/community impact survey, we collect your feedback on the Glenveagh development in which you reside ("Survey data"). Survey data may include the development where you reside, length of your residency, renting status, satisfaction ratings in relation to your development, wider community, developer awareness and development selection criteria. We may also collect health information (optional) subject to your explicit consent as it relates to the impact of the development on residents' health and wellbeing.
If you choose to participate in our social value/community impact survey, we use Survey data to assess the impact of, and effectively channel our investment in our developments and local communities for the benefit of residents.
When you register to attend a Glenveagh event
We organise free community events annually across our developments for the benefit of Glenveagh home residents, including know-your-neighbours, planting days, barbecues, and face painting events. When you choose to register and attend a community event, we may collect Event data that is necessary for the organisation, delivery and overall management of our events. Event data may include name, e-mail and home address. Subject to your consent, including parental consent in the event that you choose to bring your children along to an event, we may also collect photo and video images for social media publication for brand awareness purposes.
When you engage with our web platforms
We provide a range of platforms and/or resources through our websites, including our North Portal which parents can leverage to enhance their children's experience of Christmas festivities. The portal can be used by parents to generate a personalised certificate addressed to their children from Santa announcing his visit to houses with no chimneys, such as Glenveagh new build homes. Children's names and city locations may be collected from parents, subject to their parental consent, to generate the certificate. Parents' e-mail address (optional) may also be collected for certificate generation and annual reengagement purposes.
In providing our services, we may also receive personal data indirectly. Categories of such personal data include names, addresses, contact information and other information that is relevant to the provision of our services.
If you do not provide the requested information, we may not be able to provide you with our services or respond to any questions or requests you submit to us via our website. We will tell you when we ask for personal data whether it is a contractual requirement or needed to comply with our legal obligations.
Purpose and legal basis for processing your data
We collect and process your personal data in accordance with the Data Protection Acts 1988-2018 and the General Data Protection Regulation 2016/679 (GDPR).
Purposes for Processing
Purposes for Processing
By registering your interest you consent to your data being processed for the purposes set out in this privacy notice.
Where personal data processing relies on consent, we may also collect and retain associated consent preference records to enable us to effectively observe and respect your choice as they concern your or your children’s data.
Purposes for Processing
Managing our business;
Honouring our commitments to Corporate Social Responsibility through effective community Investment;
Promoting the Glenveagh brand through community initiatives - which do not involve direct marketing.
When we rely on legitimate interests as a legal basis for processing your personal data, we must consider whether those legitimate interests are overridden by your interests, fundamental rights and freedoms. We have considered these matters and we believe that our legitimate interests are not overridden by your interests, fundamental rights and freedoms. If this were to change and if we think that there is a risk that one or more of your interests, fundamental rights and freedoms may be affected, then we will not use your personal data unless there is another legal basis for us to do so (for example by obtaining your consent or to satisfy a legal obligation).
We do not intend to process your personal data for a purpose other than for which data was collected. Where there is a need to process your data for a purpose other than outlined to you, we will inform you of this.
Your right to object – Please note that you have a right to object to the processing of your personal data where that processing is carried out for our legitimate interests (see Your Data Rights section).
Where there is a need to process your data for a purpose other than those set out in this section or otherwise outlined to you.
Sharing personal data
We may disclose your personal data to other third parties or agents, including the following:
International data transfers
In some instances, we may need to transfer your personal data from the originating country (i.e. Ireland) to third parties located in the United Kingdom. Third party recipients include organisations with whom we engage to deliver our products and services to you (see Sharing personal data). In doing so, we rely on the European Commission's decision on the adequate protection of personal data by the United Kingdom under the General Data Protection Regulation. The Decision, which can be publicly accessed Here helps us to ensure that personal data transferred remains adequately protected, as required by applicable law.
Data retention periods
We only will keep your personal data for as long as it is strictly necessary for the purpose for which such data was collected, such as to enable you to use our services, platforms, events, andto provide our services to you (see Purpose and legal basis for processing your data section), unless a longer retention period is required. This is to comply with Applicable Law, resolve disputes with any parties and otherwise as necessary to allow us to conduct our business, including to detect and prevent fraud or other illegal activities.
Your Data Rights
Right to Withdraw Consent and what this means
If we are processing your personal data on the legal basis of consent, you are entitled to withdraw your consent at any time (see Contact Us below). However, the withdrawal of your consent will not invalidate any processing we carried out prior to your withdrawal and based on your consent.
Right to Information and what this means
You have the right to be informed about our collection and use of personal data through the privacy notice set forth.
Right of Access and what this means
You can request a copy of the personal data we hold about you.
Right to Rectification and what this means
You have the right to request that we correct any inaccuracies in the personal data we hold about you and complete any personal data where this is incomplete.
Right to Erasure (‘Right to be Forgotten’) and what this means
You have the right to request that your personal data be deleted in certain circumstances including:
However, this right does not apply where, for example, the processing is necessary:
Right to Restriction of Processing and what this means
You can ask that we restrict your personal data (i.e., keep but not use) where:
We can continue to use your personal data:
Right to Data Portability and what this means
Where you have provided personal data to us, you have a right to receive such personal data back in a structured, commonly-used and machine-readable format, and to have those data transmitted to a third-party data controller without hindrance but in each case only where:
Right to Object and what this means
You have a right to object to the processing of your personal data in those cases where we are processing your personal data in reliance on our legitimate interests, for the performance of a task carried out in the public interest or in the exercise of our official authority. In such a case we will stop processing your personal data unless we can demonstrate compelling legitimate grounds which override your interests, and you have a right to request information on the balancing test we have carried out. You also have the right to object where we are processing your personal data for direct marketing purposes.
Automated Decision-Making Rights and what this means
You have the right not to be subject to a decision based solely on automated processing, including profiling which produces legal effects or significantly effects. You also have the right to obtain human intervention in any such decision-making process, to express your point of view and to contest such decisions.
We do not engage in processing involving automated decision-making through our websites. Should this change at any time in future, we will inform you of the same and provide you with information about the logic underpinning the automated decision-making process, and any consequences of such decisions on you.
Right to Complain and what this means
You have the right to lodge a complaint with the Data Protection Authority, in particular in the Member State of your residence, place of work or place of an alleged infringement, if you consider that the processing of your personal data infringes the GDPR.
The contact details for the Irish Data Protection Authority:
Data Protection Commission
21 Fitzwilliam Square South
Phone: 01 7650 100 / 1800437 737
If you have any queries in relation to this data protection notice, or if you have any concerns as to how your data is processed, we welcome the opportunity to address these by submitting them to our Company Secretary at the address listed below.
The Company Secretary
Glenveagh Properties plc
Block C, Maynooth Business Campus
We may also be contacted by email at email@example.com. We ask that you insert ‘Website Privacy Notice’ into the subject line to ensure prioritised attention and we will respond free of charge within 30 days.
Details of this policy
Data protection compliance is reviewed and updated by the GDPR Committee and may be changed from time to time to comply with amended regulation, legislation or Applicable Law.
Glenveagh reserves the right to change this Privacy Notice at any time and without advance notice, therefore, we encourage you to review this Privacy Notice from time to time to review any changes.
This statement is dated 29 November 2023.